Because our charcuterie boards are freshly prepared, perishable, and made to order, we are unable to accept returns or exchanges.
Your satisfaction is important to us. Please inspect your order when it is received or picked up. If your order is damaged, incorrect, or does not meet our quality standards, contact us within 24 hours at amanda@charcuteriecrossing.com. Please include your name, order details, a description of the issue, and photos when applicable.
We will review the situation and, when appropriate, provide a replacement, store credit, or partial or full refund. Resolutions are determined on a case-by-case basis.
Refunds are not available for products that have been improperly stored, handled after delivery or pickup, or simply not consumed.
Thank you for choosing Charcuterie Crossing!
